Services by SAMPS - medical billing management

Claims Submission & Tracking: Accurate, timely submission of claims to medical aids and insurers, with real-time tracking and follow-up.
Rejection Management: Proactive handling of denied or rejected claims to minimize revenue loss.
Patient Billing & Statements: Clear, professional billing sent directly to patients, with support for queries and payment arrangements.
Medical Aid Reconciliation: Matching payments with claims to ensure accurate financial records and identify shortfalls.

New Practice Setup: Assistance with registration, system setup, and workflow design for new practices.
Admin Workflow Optimization: Streamlining front-desk operations, appointment scheduling, and patient intake processes.
Staff Training & Support: Onboarding and upskilling reception and admin staff in billing, compliance, and patient communication.

Regulatory Guidance: Ensuring alignment with South African healthcare regulations, including NHI readiness.
Monthly Reporting: Custom financial and operational reports to help practices monitor performance and make informed decisions.
Audit Preparation: Support in organizing documentation and processes for internal or external audits. medical billing service

Billing Enquiries Support: Friendly, professional handling of patient billing queries to reduce admin load on the practice.
SMS & Email Reminders: Appointment and payment reminders to reduce no-shows and improve cash flow.
Feedback Collection: Tools to gather patient feedback and improve service delivery.

Practice Management Software Setup: Guidance on selecting and implementing billing and scheduling systems.
Digital Tools & Templates: Custom forms, billing templates, and communication tools tailored to your practice’s needs.
Cloud-Based Access: Secure, remote access to billing and reporting tools for convenience and transparency.